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Our corporate values mean we perform with passion, reliability,

ambition and sustainability. But our actions are not restricted

by fixed principles. We want to give customers pragmatic and

straightforward solutions to their problems. A non-hierarchical or-

ganisational structure helps to achieve this – with even the boss

getting involved! Our global, localised sites and service stations

mean we can always respond quickly and in the right time zone

while taking into account local circumstances. This is what we

understand as customer proximity and what maximises customer

comfort and convenience. A decentralised organisation enables

processes to be optimised, and non-bureaucratic structures al-

low us to act fast while focussing on solutions for the benefit of

our customers.

Short decision-making channels

Decentralised organisation